Contacts

Written enquiries about IT work

Correspondence is handled by email. Details below are shown as plain text; this website contains no forms, no dialling links and no automated messaging.

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Company

MyraClean Gebäudereinigung GmbH

Website

myraclean.com

No telephone number, postal address or office hours are published on this website. Please write instead; enquiries are answered in writing.

What to include in an enquiry

A short, specific message is enough to begin

The more concrete the description, the more useful the first reply. Consider covering the following points in plain prose — a few sentences each is plenty.

  1. 1. The outcome you need. What should be true when the work is finished, described from the point of view of the people doing the work.
  2. 2. The current situation. How the process or system works today, including spreadsheets and manual steps that have become part of it.
  3. 3. Systems involved. Existing applications, databases, hosting arrangements and third-party services that the work would touch.
  4. 4. Constraints. Deadlines, budget range, internal security or procurement requirements, and anything that cannot change.
  5. 5. Scale. Rough numbers of users, records or transactions, so technical suitability can be assessed sensibly.
  6. 6. Contacts. Who can answer technical questions, and who decides.

Please avoid sending credentials, personal data or confidential documents in a first message. If a non-disclosure agreement is required before detailed discussion, mention it and it can be arranged in correspondence.

Correspondence

What happens after you write

A first reply confirms whether the work is a reasonable fit and asks any clarifying questions. If it is, the next step is usually a short discovery conversation followed by a written outline of scope, approach and open risks. Nothing is charged before scope and terms are agreed in writing.